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Account Manager

Account Manager

InfopulseUkraine
30+ днів тому
Тип роботи
  • Віддалено
Службові обов'язки

Infopulse is inviting talented professionals to join our project as a Account Manager for our respectable client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching across the globe!

  • Become a part of the international team to conduct the communication stream;
  • Fill up your skills reserve to build the career you deserve;
  • Join our decade-long partnership with BICS and be confident in your future and long-term perspectives.

Infopulse-BICS team has been growing since 2010… and we are looking forward to growing with you!

Areas of Responsibility

  • Promote and sell BICS as main international Messaging Hub for A2P traffic around the world in order to maintain and increase BICS’ leading position in the messaging market
  • Manage the messaging relationship with the customers in assigned portfolio and optimize the profitability on both selling and buying activities. Daily monitoring of customer traffic, win-back actions, promotions, and all related selling and buying activities
  • Facilitate cross-selling opportunities with the customers
  • Negotiate international termination rates with existing accounts in order to maintain the lowest termination cost structure for BICS’ outbound traffic and coordinate all related activities to maximize volumes, including fraud management and illegal termination monitoring and fighting
  • Ensure proper implementation of the commercial relations within BICS' operational framework with the view to guarantee the optimal functioning of the relevant BICS departments
  • Coordinate issues related to the messaging business in the domain of financial (billing, collection, disputes resolution), technical, legal (contracts) and administrative issues towards assigned customers portfolio
  • Qualifications

  • Expertise on Messaging business
  • Understanding of the wholesale telecommunications business
  • Strong commercial aptitude
  • Good analytical skill
  • Strong interpersonal skills
  • Entrepreneurial mindset
  • Customer orientation
  • Team player
  • Ability to manage large portfolio of customers