Operations Manager | Ukraine

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

As BYD's Operations Manager, you'll spearhead key aspects of our automotive business in Ukraine. Your role involves optimizing vehicle inventory, managing logistics, and enhancing customer satisfaction. You'll collaborate closely with sales and marketing teams, oversee supply chain management, and lead a local operations team. If you're ready to drive innovation and shape the future of sustainable transportation, we encourage you to apply and become a key player in our Operations team!

Responsibilities :

• Keep vehicle inventory and quality at reasonable range to fulfill the orders of Ukraine.
• Maintain logistics damage to lower level through various means or with the help of third-party agencies, and promptly make relevant claims.
• Provide spare parts or tools support for VPC, PDl, logistics damage or product defect repair, and technical upgrades of vehicles.
• Identify potential risks, take measures in advance to avoid accidents, additional expenses, or delays.
• Collaborate closely with sales and marketing departments to promote BYD's products and services and enhance the brand's influence in Finland.
• Manage business relationships with compound and logistics partners, ensure the work to be done in compliance with BYD standards, so to provide customers with first-class products and services.
• Resolve customer complaints and concerns in a timely manner, improve customer satisfaction and continuously exceed customer expectations.
• Promote BYD's vehicle quality control process, implement training and supervision of quality control documents.
• Develop operational department budgets, analyze key performance indicators, and make data driven decisions to improve profitability.
• Recruit and manage local operations team, setting performance goals for members and conducting appraisals.
• Continuously innovate, formulate, and implement effective strategies, leading the operational strategy and development direction of the automotive business.
• Perform all other duties and tasks as assigned by the line manager.

Main requirements :

We offer :

About BYD

Established in February 1995, BYD Group is a leading multi-sector high-tech company focused on the innovation and development in automobile, rail transit, renewable energy, and electronics.

Committed to fulfilling a better life through technological innovations, BYD Group leverages a powerful network of over 40 subsidiaries and 700,000 employees worldwide in over 400 cities of 79 countries, actively drive the implementation of comprehensive zero-emission and emission reduction solutions. In 2023, BYD Auto sold 3.02 million NEV (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales. In January 2024, BYD became the Official Partner of UEFAEURO 2024，providing green mobility services for the championship.

BYD shoulders the responsibilities and duties of the era, firmly embraces the tides of automobile electrification and intelligence, and establishes itself as the leader of new energy vehicles in China and the world, as to pave a road of green innovation and development.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏