Senior Project Manager (with experience in CCaaS)

This role is a mix of strategic and tactical where you use your extensive technical and leadership expertise. This role owns the program anticipates and mitigates risks whilst balancing business needs against technical constraints.

Senior Project Manager is required to build strong relationships between Product Engineering applications / services Product Management as well as various Business Operations Finance and Executives alike. Strong communication skills are a must.

Responsibilities will include establishing commitments from dependencies ensuring high-quality deliveries and increasing the productivity and velocity of the team to implement strategy and execution.

Responsibilities :

• Program Execution & Coordination :  Support the planning and execution of moderately complex cross-functional programs ensuring alignment to project goals timelines and business requirements. Track deliverables and resolve issues to maintain forward momentum.
• Stakeholder Collaboration :  Collaborate with Product Engineering and other partner teams to define scope dependencies and timelines. Act as a liaison to ensure shared understanding and alignment across teams.
• Project Governance :  Maintain program documentation facilitate team meetings and support risk and issue tracking. Escalate risks or blockers appropriately to ensure timely resolution.
• Progress Reporting :  Provide clear concise program updates to stakeholders and team members. Consolidate inputs and data into meaningful status reports and dashboards.
• Process Improvement :  Contribute to improving project delivery methodologies tools and best practices. Recommend process adjustments to increase efficiency and scalability.
• Technical Acumen :  Leverage your technical knowledge to understand solution approaches dependencies and trade-offs. Participate in technical discussions and assist in translating requirements into actionable plans.
• Team Support & Knowledge Sharing :  Support onboarding of new team members and share knowledge of tools processes and domain expertise. Contribute to a collaborative team culture.

Qualifications :

We offer :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Bilingual,Linux Administration,Documentation,LNG,Entry Level Finance

Experience : years

Vacancy : 1